Before getting too far into my experience, I must note that I am writing this review free of glasses/contacts and have not been able to do so prior to Lasik for the past 20 years! Needless to say, I could not be happier with the results of my procedure!<br><br>Upon my first call to Nielsen Eye Center inquiring about Lasik, I knew that this was the perfect place for my procedure. Every receptionist with whom I spoke was knowledgable, polite and welcoming. They would also direct any questions that they were unable to answer to a medical professional who could further assist, which was very relieving. During my consultation in Norwood, every person that I saw was professional and relatable, which helped kept me at ease. It was a bonus being able to speak with others who had undergone the Lasik procedure at the Nielsen Eye Center, again making the experience relatable and not one to be overly stressed about. Dr. Moreira was also wonderful to work with. She put me right at ease, answered all of my questions, and seemed as excited as I did about the procedure. Her demeanor was warm and welcoming and you can tell that she genuinely care about her patients and their progress. It was a breath of fresh air and if I had to do it all again, I would work with Dr. Moreira and her staff every time! I also have to give a shout-out to Stella and Sam at the Quincy office! Stella was warm and friendly, she helped keep my nerves, as well as my husband's, at ease on the day of surgery and I cannot thank her enough for this! Sam also answered some questions post-procedure and put me right back at ease. Again, I cannot speak the praises for this office enough and I will be referring all of my friends to see Dr. Moreira for all of their Lasik needs!
I gave it a 5 for a couple of reasons. On my recent visit, I showed up 2 days early! I thought it was on Monday but was actually supposed to be on Wednesday. The 2 ladies at the front desk were very accommodating and they arranged to get me in on the day I arrived with minimal waiting time. Once I got in to see the doctor and her assistant, they took good care of me.